Privacy Policy

At Sirwish, we are dedicated to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our online booking services. By using our website and agreeing to this policy, you consent to our collection and use of your personal data in accordance with the terms outlined below.

1. What Information Do We Collect?

We may collect, store, and use the following types of personal information:

• Information about your device and usage: We collect details about your device, such as your IP address, geographical location, browser type, and version, operating system, referral source, duration of visits, page views, and website navigation patterns.
• Transaction information: We collect details related to any transactions made through the website, including information regarding bookings, payments, and services purchased.
• Registration information: If you register with us, we may collect your name, email address, and any other details necessary for your account setup.
• Subscription information: If you subscribe to our newsletters or service notifications, we will collect your name and email address.
• Other data: We may collect any other information you choose to provide to us through forms, customer service inquiries, or support requests.

Before you disclose any personal information about others to us, please ensure that you have obtained their consent to both disclose and process their personal data under this Privacy Policy.

Note: We do not store, sell, share, or lease your personal or credit card information to third parties.

2. Cookies

A cookie is a small file stored on your device that helps us identify your browser as you navigate our website. We use cookies to enhance user experience and improve website functionality. There are two types of cookies we may use:

• Session cookies: These cookies expire when you close your browser and help us keep track of your navigation on the website.
• Persistent cookies: These cookies remain on your device until they are deleted or reach their expiry date. They help us recognize you on future visits and remember your preferences.

We also use Google Analytics to gather anonymous data about website usage, which helps us understand how visitors interact with our site. This data is used to generate reports for website improvement purposes. Google's Privacy Policy can be viewed here.

3. How We Use Your Personal Information

The personal information we collect may be used for the following purposes:

• To administer and personalize your experience on our website.
• To enable and fulfill booking requests and service transactions.
• To process payments and provide receipts or invoices.
• To send non-marketing communications, such as service updates and customer support notifications.
• To send you marketing materials or newsletters if you have opted in.
• To improve website security and prevent fraud.
• To handle inquiries, complaints, or feedback related to your experience on our platform.
• To comply with legal requirements and enforce our website's terms of service.

We will not share your personal information with third parties for direct marketing purposes without your explicit consent.

Payment Information: All credit and debit card transactions on our website are processed through our secure payment provider. Sirwish does not store or share your payment details with third parties. You can review our payment provider's Privacy Policy for more information.

4. Sharing and Disclosure of Personal Information

We may disclose your personal information:

• To employees, agents, suppliers, or contractors who need to know this information to carry out their duties on our behalf.
• To other companies within the Sirwish group if necessary for the purposes outlined in this policy.
• To comply with legal obligations, such as responding to subpoenas or law enforcement requests.
• To protect the legal rights of Sirwish, including fraud prevention or risk reduction.

Except as described above, we will not disclose your personal information to third parties without your consent.

5. International Data Transfers

Your personal information may be transferred to and stored in countries outside your own. By using our services, you consent to this international transfer of your data. We take reasonable measures to ensure that your data is protected in accordance with this Privacy Policy, regardless of location.

6. Security of Your Personal Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or alteration. However, please note that the transmission of data over the internet is not 100% secure, and we cannot guarantee the absolute security of data sent online.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page. Please check this page regularly to stay informed about how we protect your data.

8. Your Rights and Control Over Your Information

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectify: Request corrections to any inaccurate or incomplete information we hold.
• Delete: Request the deletion of your personal data where applicable.
• Opt-out: Opt out of receiving marketing communications at any time by contacting us at mysirwish@gmail.com.

To exercise any of these rights, or to request more information, please contact us.

9. Third-Party Links

Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before submitting personal information.

10. Data Collection for Booking

When you make a booking through Sirwish, we collect necessary information such as your name, email address, phone number, and location details (e.g., home address, latitude, longitude). This data helps us provide services such as booking confirmation, contact information, and location-specific services.

If you wish to delete this data or have any concerns, please send a request to mysirwish@gmail.com.

Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

Email: mysirwish@gmail.com

Phone: +1 (555) 123-4567

Address: Sirwish, 123 Service Lane, City, Country

Last updated: 4 December, 2024